Network or System IT Support:
Our basic System IT Support or Network IT Support service package starts from $99/month. Monthly fee can be revised based on initial system assessment.
Our goal is to provide better quality service for a reasonable price. We are
100% USA based.
Request a QUOTE if your business technology needs are different
or your network or system has more Servers, Switches, Routers, Firewalls, data
backup systems or other special or highly secured public safety devices. We have
three different ready-to-enroll plans for your business with different support features:
| Features |
Basic |
Standard |
Advanced |
| Guranteed Response Time |
1 hour |
45 minutes | 30 minutes |
| 24x7 Remote Emergency Support |
yes |
yes |
yes |
Periodic Network or System Health assessment -
Check Security,
Speed, Risks, Backup etc. and
Publish Report (Free up to
1.5 hour) |
Every 6 months |
Every 4 months
|
Every 3 months
|
|
Supported Servers |
|
1
|
2
|
Maximum
Number of Device Supported
(Computers -MacOS/Windows, Switch, Routers,
Firewalls, Printers, Fax, NAS, Payment
Processing etc.) |
10 |
15
|
20
|
Unlimited Remote Control,
Online
and
Phone Support for All Applications |
yes |
yes |
yes |
|
Maximum Free
Incident Trouble Ticket Initial Assessment |
5 |
10
|
15
|
| Support Microsoft Exchange Servers |
|
|
yes |
Advanced Desktop Optimization
and Management
using BNX Proprietary Software µhscan |
yes |
yes |
yes |
|
All Software/Patch Install, Configure, Troubleshoot |
yes |
yes |
yes |
Automatic Backup System, VPN,
Video Surveillance management |
yes |
yes |
yes |
Shop, Supply and Integrate Customized HW- Server,
Clients, Repair Parts and Software. |
yes |
yes |
yes |
|
Hardware, Software expansion or upgrade |
yes |
yes |
yes |
Anti-Virus & Anti-Spyware
Management
for the Network or System |
yes |
yes |
yes |
|
Support Multiple Offices (up to 2) |
|
|
yes |
|
WebSite Hosting |
$5/month |
$3.5/month |
Free |
|
Billable Engineering labor Discount |
|
5% |
10% |
| Single Monthly Cost |
$99 |
$149
|
$199
|